Parent/Carer Hub

Please also see the Mental Health and Wellbeing section and the Special Educational Needs section of the website for links to specific support.


Getting the support you need

Click on the links below to find out more about the various groups and organisations locally that offer support for families:  

Families First  is a directory of organisations, services and groups in Hertfordshire that can help you with problems you or your family may be experiencing.  

Families in Focus  provides parenting courses that support parents, grandparents and adoptive parents in their local community to bring harmony, balance and enjoyment to family life.

Family Lives is a national charity, based in Hatfield, offering advice and support on all aspects of family life, through online courses, videos and information and support services.

Keystone  is an organisation providing a range of workshops and talks designed to give parents and carers the tools to help children reach their full potential.

Hertfordshire Practical Parenting Programme  offers specialist family support covering a wide range of topics.  Visit their website, call 01992 638000 or email

Harpenden Plus Partnership offer a free and confidential service to parents/cares of families of children.  They will support you and your families with any concerns you may be facing with your child at home or school, however large or small the problem.  They can offer anything from one conversation to a longer period of support.  They also run various courses and workshops on a variety of topics that give you ideas to try at home.  Telephone 01582 623676 

St Albans and District Foodbank

If you can’t afford food, you can call 0808 2082138 (freephone) to speak to a trained and independent Citizens Advice agent (Monday to Friday, 10am to 4pm). 

Alternatively, please call 01727 811118 to speak to St Albans Citizens Advice who will be able to issue you with a food bank voucher if necessary.

Harpenden Trust provide confidential help to people in Harpenden for bills, school uniforms and more.  Telephone 01582 460457

James Marshall Trust can provide financial support to under 25’s, living in Harpenden and Wheathampstead, from families of limited financial means, for educational and career-related opportunities. The Foundation makes grants to young people towards school uniform, residential
school trips, courses, extra-curricular activities, laptops, college/university accommodation or travel costs, apprenticeships and could support a business idea.
Telephone:01582 760735

Citizens Advice Bureau

Harpenden branch (Monday & Thursday 10am-1pm), Salvation Army, Leyton Green, Harpenden.  Telephone 01727 811118 or 03444 111 444

St Albans branch (Monday to Friday 10am-4pm), Civic Centre, St Peters Street, St Albans.  Telephone 01727 811118 or 03444 111444


Community/Family Support Flyers
PHN Newsletter primary Spring 202415/03/2024, 4:34 PM
Families First Flyer10/01/2024, 4:00 PM
Pancake Funday at Crabtree Church10/02/2023, 4:24 PM

Applying for Free School Meals

All children in Recepetion and Years 1 and 2 receive a free school meal as part of the governoments Universal Free School Meals scheme.  However, your child may be eligible for other support if you receive any of the following benfits and will continue to be able to receive free meals in Years 3 to 6, when the univerals entitlement ends.  Families whose circumstances change during their time at school can also apply at any time through Hertfordshire County Council.  Parents should follow the links at the bottom of this section to apply and can contact the school office for further information or help.

  • Income Support
  • Income-based Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Support under Part VI of the Immigration and Asylum Act 1999
  • The guaranteed element of State Pension Credit
  • Child Tax Credit(as long as you’re not also entitled to Working Tax Credit and you don't get more than £16,190 a year)
  • Working Tax Credit run-on(paid for 4 weeks after you stop qualifying for Working Tax Credit)
  • Universal Credit(with annual earned income of no more than £7,400 after tax and not including any benefits you get).

Applying for free school meals for children in Recpetion to Y2

Applying for free school meals for children in Years 3 to 6

Parents will need to have their National Insurance (NI) number and email address available to complete the application.